Changelog

We’ve added three new security features to Guardrails, giving you more control over who can access your AI agent and how unwanted conversations are handled.

Spam detection Automatically detect and pause conversations based on criteria you define. Add a custom prompt describing what your agent should consider spam, and Chatbase will check the user’s 2nd, 4th, 8th, and 16th messages. If the content matches your criteria, the conversation is paused automatically.

Pause conversations manually You can now pause any conversation directly from Chat logs, giving you a quick way to stop a conversation whenever needed.

Country blocking Block visitors from selected countries from accessing your AI agent. Country blocking applies to the website chat bubble, Center Stage, Help Page, and API, without affecting WhatsApp, Messenger, or other integration channels.

Together, these new controls give you more flexibility to protect your agent from abuse and manage who can interact with it.

You can now bring your AI agent directly into your mobile apps with the Chatbase iOS and Android SDKs.

The SDKs are publicly available to all users under Channels, making it easy to add your AI agent to your native mobile experience and let users chat without leaving your app.

Go to Channels → iOS or Channels → Android to get started.

Your AI agent can now help customers discover products and place orders directly on WhatsApp using your WhatsApp Catalog.

With the Get products action, your agent can pull products from your catalog and show them to customers directly in the conversation. Customers can then add products to their WhatsApp Shopping Cart and place their order without leaving WhatsApp.

This makes it easier to turn product conversations into purchases, all within the same chat.

You can now bring your AI agent to the center of your website with Center Stage.

Center Stage gives you a new way to bring conversations into the heart of your website, making it easy for visitors to interact with your AI agent.

Choose the experience that fits your website: keep your agent accessible through the chat bubble, help page or use Center Stage to make conversation a central part of the page.

Make your chat bubble feel like part of your brand.

Turn on Tinted Grayscale and start customizing the colors to match your branding and vibe. Adjust the hue, tint, and shade, choose your accent color, and decide where that accent appears across the chat bubble.

You can use your accent color for the header and send icon, giving you more control over the look and feel of your agent.