Give your own team an agent that knows the internal docs

Chatbase integrates natively with Slack. Add the agent to your workspace and anyone can get an answer by mentioning it in a channel or sending it a direct message. It is the most common Chatbase deployment for internal use rather than customer support: train an agent on your internal handbook, Notion pages, and policy documents, and it becomes a searchable knowledge base your team already knows how to use.

• Mention or DM: the agent responds in channels when mentioned, and in direct messages.
• Internal knowledge base: train on Notion pages, files, and internal documentation.
• Separate agents: run a customer-facing agent and an internal Slack agent side by side.
• Channel-specific instructions: give the Slack agent a different tone from your website one.
• Activity log: every Slack conversation is recorded in Chatbase for review.

1. Add Chatbase to Slack: Open Channels in Chatbase, click Setup on the Slack card, and authorize the workspace you want the agent in.
2. Train it on internal sources: Add the documents, Notion pages, and internal URLs your team actually asks about, then retrain.
3. Invite it to channels: Invite the agent into the channels where those questions get asked, and tell your team to mention it.